Careers

Position:	Hybrid Field/Clinic Drug and Alcohol Technician (M-F) 8a-1p and 1a-6p
Reports to:	Technician Supervisor
Status:	Non-exempt, hourly
Salary:	$14.00 -$16.00

Position Summary

The purpose of this position is to ensure that all services provided are done in an accurate and timely manner, and with professionalism.  The Drug and Alcohol Technician must adhere to all federal, state, and local regulatory compliance requirements, as well as perform all services in accordance with the individual client’s unique protocols. S(he) will conduct the following services at our clinic or at our client’s locations for their employees or prospective employees: Urine, Hair, or Saliva Drug testing and/or collections and Breath Alcohol tests. As needed, this position may also require in Clinic DNA oral swabs and DOJ Livescan.

Overall and In-Field Major Duties & Responsibilities:

1. *Collect urine, hair, saliva, and breath alcohol specimens, fill out required paperwork accurately and/or use electronic CCF system(s). Same sex observation is required.
2. *Drive to a client’s location in an employee’s own, personal vehicle to perform the required drug and/or alcohol testing services, per their unique protocol and regulatory requirements.
3. *Complete all paperwork and send all notifications as per our linking values.
4. Ensure all paperwork is accurately completed and adhere to all regulatory and company requirements.
5. Must be prepared and organized to perform testing at scheduled and unscheduled site visits.  Leave the job site in the same condition it is upon arrival.
6. *Regular and consistent attendance and punctuality.
7. Other duties as assigned.

(* Denotes duties that are considered Essential Job Functions)

Additional In-clinic Major Duties & Responsibilities:

1. Greet walk-in donors promptly and with professionalism.
2. *Answer phones and clients or donors’ questions in a helpful, friendly manner.
3. *Collect hair, urine, saliva, and breath alcohol specimens, fill out required paperwork accurately and/or use electronic CCF system(s). Same sex observation is required.
4. Clean the clinic including dusting, mopping the entry area, cleaning windows and bathrooms, emptying trash, etc.  Follow daily and quarterly checklists completely and consistently.
5. Restock supplies when low and without prompting by the manager.
6. Perform miscellaneous clerical work.
7. Other duties as assigned.

Minimum Qualifications and Characteristics:

1. Proficient in Google Suite, MS Office
2. Operate handheld Google drive
3. Ability to input data in on-line database
4. Consistent attention to detail
5. Ability to prioritize to complete work in a timely manner and to meet deadlines
6. Adapt to various situations with ease.
7. Consistently demonstrate company’s Linking Values
8. Professional
9. “Team” player
10. Willing, able, and comfortable conducting “observed” collections one-on-one with same sex clients/donors in the bathroom.
11. Must pass a DOJ/FBI background check
12. Must have a reliable vehicle, with both a valid driver’s license and auto insurance.

Core Competencies: 

1. Customer Focus
2. Teamwork
3. Interpersonal Skills
4. Self-Starting
5. Flexibility
6. Personal Accountability
7. Problem Solving

Essential Physical & Mental Functions:

Mental:

• Comprehension (e.g., follow established procedures)
• Mathematics (e.g., calculate 15 minutes with EBT, timesheet completion, mileage calculation)
• Analysis (e.g., take all pieces of testing and determine if legal)
• Persuasion (e.g., de-escalate a situation)
• Planning and organization (e.g., all supplies ready for off-site testing)
• Evaluation (e.g., observe the person, donor, specimen)
• Recognition (e.g., sensory requirement)
• Coordination (e.g., make determinations on scheduling of multiple events)

Physical

• Climb stairs occasionally
• Ability to feel (e.g., temperature of specimen cup)
• Ability to smell
• Ability to see
• Fingering Dexterity (e.g., access iPhone documents, open and hold containers)
• Grasping
• Handling Dexterity
• Hearing (e.g., must hear in restroom)
• Keying data
• Kneeling occasionally
• Lifting at least 20 pounds
• Carrying at least 20 pounds
• Reaching frequently
• Bending or stooping occasionally
• Driving occasionally
• Sitting intermittently for up to 8 hours
• Squatting for very short periods
• Standing intermittently for up to 8 hours
• Talking
• Turning intermittently
• Writing intermittently
• Twisting intermittently
• Walking intermittently

Position:	Drug and Alcohol Technician
Reports to:	Technician Supervisor
Status:	Non-exempt, hourly
Salary:	$14.00 – $16.00

Position Summary

The purpose of this position is to ensure that all services provided are done in an accurate and timely manner, and with professionalism.  The Drug and Alcohol Technician must adhere to all federal, state, and local regulatory compliance requirements, as well as perform all services in accordance with the individual client’s unique protocols.  S(he) will conduct the following services, from collection to paperwork processing, at our clinic location for our client’s employees or prospective employees:  Urine, Hair, Saliva Drug testing and/or collections; Urine and Breath alcohol tests and collections; and LiveScan or paper and ink fingerprinting for background checks.  In addition, the Technician will be performing collections for personal DNA testing.

Major Duties & Responsibilities:

1. Greet walk-in donors promptly with kindness and professionalism.
2. Answer phone requests/questions as well as client or donor questions in a helpful, friendly manner.
3. *Collect hair, urine, saliva, and breath alcohol specimens, fill out required paperwork accurately and/or use electronic CCF system(s). Same sex observation is occasionally required.
4. *Complete all paperwork and send all notifications.
   Ensure all paperwork is accurately completed and adhere to all regulatory and company requirements.
5. *Conduct fingerprinting via Livescan, paper and ink or other electronic means.
6. Clean the clinic including dusting, mopping entry areas, cleaning windows and bathrooms, emptying trash, etc.  Follow daily and quarterly checklists completely and consistently.
7. Restock supplies at work stations when low and without prompting by the supervisor.
8. Perform miscellaneous clerical work.
9. *Regular and consistent attendance and punctuality.
10. Other duties as assigned.

(* Denotes duties that are considered Essential Job Functions)

Minimum Qualifications and Characteristics:

1. Proficient in Google Suite, MS Office
2. Operate handheld Google drive
3. Ability to input data in on-line database
4. Consistent attention to detail
5. Ability to prioritize to complete work in a timely manner and to meet deadlines
6. Adapt to various situations with ease.
7. Consistently demonstrate company’s Linking Values
8. Professional
9. “Team” player
10. Willing, able and comfortable conducting “observed” collections one-on-one with same sex clients/donors in the bathroom.
11. Must pass a DOJ/FBI background check
12. Must have a reliable vehicle, with both a valid driver’s license and auto insurance.

Core Competencies:

1. Customer Focus
2. Teamwork
3. Interpersonal Skills
4. Understanding Others
5. Self-Starting
6. Flexibility
7. Problem Solving

Essential Functions:

Mental:

• Comprehension (e.g., follow established procedures)
• Mathematics (e.g., calculate 15 minutes with EBT, timesheet completion, mileage calculation)
• Analysis (e.g., take all pieces of testing and determine if legal)
• Persuasion (e.g., de-escalate a situation)
• Planning and organization (e.g., all supplies ready for off-site testing)
• Evaluation (e.g., observe the person, donor, specimen)
• Recognition (e.g., sensory requirement)
• Coordination (e.g., make determinations on scheduling of multiple events)

Physical:

• Climb stairs occasionally
• Ability to feel (e.g., temperature of specimen cup)
• Ability to smell
• Ability to see
• Fingering Dexterity (e.g., access iPhone documents, open and hold containers)
• Grasping
• Handling Dexterity
• Hearing (e.g., must hear in restroom)
• Keying data
• Kneeling occasionally
• Lifting at least 20 pounds

Position:	Back Office Assistant
Reports to:	Technician Supervisor
Status:	Non-exempt, hourly
Hours:	Monday – Friday 11:00 am to 5:00 pm
Salary:	$15.00 – $18.00

Position Summary
This position will be accountable to the Back Office Supervisor to assist in back office activities. Responsibilities include email/fax/phone communication, drug/alcohol/COVID-19 test results, third-party administrative functions, SMART system input, invoices and billing, and internal quality assurance of all tests performed. Other, similar tasks may be assigned by the Back Office Supervisor. All activities must be completed with extreme focus and accuracy, exemplifying our Linking Values. In addition, as with every team member, you will assist end of day cleaning.

Major Duties & Responsibilities:

1. Ensure test results are received, posted into the correct system, and communicated to the specific client(s).
2. Responsible for managing the random administration for clients, to include: maintaining up to date client listings, on-time completion of random and follow-up testing, and coordinating other clinic collections.
3. Preparation for weekly and monthly invoicing.
4. Assist in other back office activities, as requested.
5. Secondary responsibility to answer and direct phone/fax and email inquiries.
6. Assist in daily cleaning, including dusting, mopping entry areas, cleaning windows and bathrooms, emptying trash, etc.
7. Regular and consistent attendance and punctuality.

Minimum Qualifications and Characteristics:

1. Proficient in Google Suite, MS Office
2. Ability to input data in on-line database
3. Consistent attention to detail
4. Ability to prioritize to complete work in a timely manner and to meet deadlines
5. Adapt to various situations with ease
6. Proficient in spoken and written English
7. Consistently demonstrate company’s Linking Values
8. Professional
9. “Team” player
10. Must pass a DOJ/FBI background check

Core Competencies:

1. Personal Accountability
2. Attention to Detail
3. Customer Focus
4. Self Starting
5. Time and Priority Management
6. Interpersonal Skills
7. Teamwork

Essential Functions:

Mental:

• Extreme Attention to Detail
• Focus on task despite surroundings
• Comprehension (e.g., follow established procedures)
• Mathematics and Analysis
• Planning and organization (e.g., all supplies ready for off-site testing)
• Coordination (e.g., make determinations on scheduling of multiple events)

Physical:

• Climb stairs occasionally
• Grasping
• Keying data
• Lifting at most 20 pounds
• Carrying at most 20 pounds
• Sitting for up to 4 hours
• Hearing
• Talking
• Writing
• Walking

Position:	Drug and Alcohol Technician After Hours, M-TH or Weekend
Reports to:	Technician supervisor
Status:
Salary:	$15.00 – $16.00 Hourly wage per call out, a discretionary bonus per shift, mileage reimbursement

Position Summary

The purpose of this position is to ensure that all services provided are done in an accurate and timely manner, and with professionalism. The Drug and Alcohol Technician must adhere to all federal, state and local regulatory compliance requirements, as well as perform all services in accordance with the individual client’s unique protocols. S(he) will conduct the following services at the client’s preferred location, whether that be on their property or at the Collection Plus clinic, for our client’s employees or prospective employees: Urine, Hair, Saliva Drug testing and/or collections; Urine and Breath alcohol tests and collections.

Major Duties & Responsibilities:

1. Collect hair, urine, saliva and breath alcohol specimens, fill out required paperwork accurately and/or use electronic CCF system(s). Same sex observation is required.*
2. Drive to a client’s preferred location in the employee’s own personal vehicle to perform the required drug and/or alcohol testing services, per their unique protocol and regulatory requirements.*
3. Complete all paperwork and send all notifications.*
4. Ensure all paperwork is accurately completed and adhere to all regulatory and company requirements.
5. Must be prepared and organized to perform testing at scheduled and unscheduled site visits. Ensure when the leaving job site that it is clean and orderly; in the same condition it was upon arrival.
6. Perform miscellaneous clerical work.
7. Regular and consistent attendance and punctuality.*
8. Other duties as assigned.

(* Denotes duties that are considered Essential Job Functions)

Minimum Qualifications and Characteristics:

1. Proficient in Google Suite, MS Office
2. Operate handheld Google drive
3. Ability to input data in on-line database
4. Attention to detail
5. Ability to complete work in a timely manner and meet deadlines
6. Caring and customer service skills
7. Professional
8. “Team” player
9. Willing, able and comfortable conducting “observed” collections one-on-one with same sex clients/donors in the bathroom.
10. Must pass a DOJ/FBI background check
11. Must have a reliable vehicle, with both a valid driver’s license and auto insurance.

Core Competencies:

1. Customer Focus
2. Self-Starting
3. Personal Accountability
4. Time and Priority Management
5. Problem Solving
6. Flexibility
7. Teamwork

Essential Physical & Mental Functions:

Mental:

1. Comprehension (e.g., follow established procedures)
   Mathematics (e.g., calculate 15 minutes with EBT, timesheet completion, mileage calculation)
   Analysis (e.g., take all pieces of testing and determine if legal)
   Persuasion (e.g., de-escalate a situation)
   Planning and organization (e.g., all supplies ready for off-site testing)
   Evaluation (e.g., observe the person, donor, specimen)
   Recognition (e.g., sensory requirement)
   Coordination (e.g., make determinations on scheduling of multiple events)

Physical:

• Climb stairs occasionally
  Ability to feel (e.g., temperature of specimen cup)
  Ability to smell
  Ability to see
  Fingering Dexterity (e.g., access iPhone documents, open and hold containers)
  Grasping
  Handling Dexterity
  Hearing (e.g., must hear in restroom)
  Keying data
  Kneeling occasionally
  Lifting at least 20 pounds
  Carrying at least 20 pounds
  Reaching frequently
  Bending or stooping occasionally
  Driving occasionally
  Sitting intermittently for up to 8 hours
  Squatting for very short periods
  Standing intermittently for up to 8 hours
  Talking
  Turning intermittently
  Writing intermittently
  Twisting intermittently
  Walking intermittently